Account merge

If you have two or more user accounts, you can easily merge the user accounts into a common one by merging the accounts.

The absolute most straightforward way to complete an account merger is to follow the steps below:

1. You can start by logging into the user account you do not want to remain in after merging.
2. Click your name at the top right and select My Profile.
3. Click the "Account merge requests" button.
4. From this view, click the "New request" button.
5. Here, you write the email address of the receiving account, i.e. the email address on your second user account that you want to use after the account merger.
6. Next, you confirm that you want to send an account merger request. Follow the instructions and click "Send".
7. You can manually log out of the user account by clicking on your name in the upper right and selecting Log Out. Then, you can log in with the user account to which the request was sent. Follow the instructions in steps 2 and 3 above.
8. In this view, you will see the request for account merging. If your user account has received a request for account merging, the e-mail address from which the request comes will be visible. If you accept the request for account merging, all organizations will be visible on the user account logged in at the time of acceptance. Click the "Merge accounts" button.
9. Confirm the account merger by following the instructions and clicking "Merge accounts".

Instructions for merging accounts, incl. pictures.

Step 1: Start by logging into the user account you don't want to remain after the merge.

Step 2: Click your name at the top right and select My Profile.

Step 3: Click the "Account merge requests" button.

Step 4: Click on the "New request" button from this view.

Step 5: You write the email address of the receiving account, i.e., the email address on your second user account that you want to use after the account merger.

Step 6: Confirm that you want to send an account merge request. Follow the instructions and click "Send".

Step 7: Manually log out of the user account by clicking on your name at the top right and selecting Log Out. Then, log in with the user account to which the request was sent. Follow the instructions in steps 2 and 3 above.

Step 8: In this view, you will see the account merge request. If your user account has received a request for account merging, the e-mail address from which the request came will be visible. If you accept the request for account merging, all organizations will be visible on the user account logged in at the time of acceptance. Click the "Merge accounts" button.

Step 9: Confirm the account merger by following the instructions and clicking "Merge accounts".

Troubleshooting

Have you received an email about merging accounts but cannot merge them?

Read more in the guide Troubleshooting Account merge