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Password - Change/Forgot/Reset

  • Updated

This guide explains how to change your password while logged in, how to reset a forgotten password via email, and the password security requirements in Boardeaser.

Password requirements in Boardeaser:

  • At least 12 characters long
  • At least one uppercase letter (A–Z)
  • At least one lowercase letter (a–z)
  • At least one digit (0–9)

Table of contents

Change password

You must log in first to change your password.

  1. Log in to Boardeaser
  2. Click your name in the top right corner and select My Profile.
  3. Click Email and Password in the left menu.
Go to My Profile and Email and Password
  1. Enter your new password, confirm it with your current password, and click Save.
Enter new password and save

Tip: Remember to update the password in your browser's built-in password manager or your external password manager after saving.

Forgot or reset password

If you have forgotten your password, you can easily request a reset link:

  1. Go to the login page and click Forgot password?.
Click Forgot password on the login page
  1. Enter the email address associated with your user account and click the Send instructions button to send the reset link.
Enter email address and send
  1. Open the email you receive and click the Change password button.
Click the link in the email
  1. Enter your new password, then click Change password to complete the reset.
Enter new password and confirm

Tips for a secure password

  • Use unique passwords: Never reuse the same password across multiple services. If a password leaks from one site, all your accounts become vulnerable.
  • Use a password manager: A password manager securely stores all your passwords so you only need to remember one master password.
  • Enable two-factor authentication (2FA): Boardeaser supports 2FA for an additional layer of login security. Read more in our guide on Two-Factor Authentication.
  • Create a passphrase: Combine several random words into a phrase. This makes your password long, complex, and difficult to guess, yet easy to remember.